Terms of Use

1. Acceptance of these terms

By using burnerbrothersplumbing.com (the "Site") or submitting a request through it, you agree to these Terms of Use and to our Privacy Policy. If you do not agree, please do not use the Site. The Site is operated by Burner Brothers Plumbing ("Burner Brothers Plumbing," "we," "us").

2. Website information

The Site describes our plumbing services and offers general information about common plumbing issues. That information is provided for convenience and is not a substitute for an on-site evaluation. Plumbing systems differ, and we can only recommend a repair after seeing the problem.

3. Quotes and estimates

Requesting a quote through the Site does not create a contract for services. Estimates are based on the information you provide and the conditions we find on site, and may change if the work turns out to be different from what was described. We confirm pricing with you before any work begins, and the written estimate or invoice you approve governs the job.

4. Our services

Burner Brothers Plumbing is licensed and insured in Colorado (Colorado Plumbing License #4880) and serves Pueblo, Pueblo West and surrounding communities. Our work is backed by the Workmanship Warranty described on this Site. Emergency service is available 24/7; response times depend on call volume and location.

5. How we communicate with you

When you contact us, you agree that we may respond by phone, email or text message at the contact details you provide, about your inquiry, estimate or appointment. We do not send marketing text messages. Reply STOP to any text to opt out; standard message and data rates may apply. See our Privacy Policy for details.

6. Acceptable use

You agree not to misuse the Site, including by submitting false or misleading information, sending spam or automated submissions through our forms, attempting to access non-public areas, or interfering with the Site's operation.

7. Intellectual property

The Site's content, including text, graphics, logos and design, belongs to Burner Brothers Plumbing or its licensors and is protected by copyright and trademark law. You may view and print pages for personal, non-commercial use. Any other use requires our written permission.

8. Customer reviews

Testimonials on the Site are from real customers and reflect their individual experiences. Results vary with the condition of each plumbing system. By sending us a review, you allow us to display it, with your first name or initials, on the Site and in our marketing.

9. Third-party links

The Site may link to websites we do not control. We are not responsible for their content or practices, and linking does not imply endorsement.

10. Disclaimer

The Site is provided "as is" and "as available." We make no warranties about the Site itself, including that it will be uninterrupted or error-free. This disclaimer applies to the Site only; our plumbing work is covered by the Workmanship Warranty and the terms of your service agreement.

11. Limitation of liability

To the fullest extent permitted by law, Burner Brothers Plumbing is not liable for indirect, incidental or consequential damages arising from your use of the Site. Nothing in these terms limits liability that cannot be limited under Colorado law, including for our plumbing services as set out in your service agreement.

12. Governing law

These terms are governed by the laws of the State of Colorado. Any dispute relating to the Site will be brought in the state or federal courts located in Pueblo County, Colorado.

13. Changes

We may update these terms from time to time. The effective date at the top shows when they last changed. Continued use of the Site after a change means you accept the updated terms.